S4E#24: Technology is important and so are people… with Edd Gibson

Culture is at the core of project success, as Host Jerry Eyink and NAC CEO and President Edd Gibson discuss in their exploration of the critical intersection between technology and people in the construction industry. They share their evolving understanding of balancing technical expertise with the human element and how this balance enhances project outcomes. Edd shares the importance of front-end planning and the development of the Project Definition Rating Index (PDRI) to integrate technical and people-oriented aspects of project management. He also gives insight into a recent effort to build an integrated project/program management (IP2M) tool at the Department of Energy, which empirically proved the socio-technical interaction.  In effect, maturity of business systems or technology usage is a function of the environment within the project team interacts.  The discussion highlights the importance of organizational culture, alignment, and a socio-technical systems approach. Additionally, Edd shares the characteristics of mature organizations that allow them to be successful. Ultimately concluding that while technology is important and should be embraced, people are the most important part of a project.